Live
This page provides a real time daily pulse of your subscription business.
You will first find tables of your real time subscriber base and then charts of subscriptions composition.
You can get the live figures on:
Active subscription statuses
Active renewing | Your currently active subscribers that will renew |
Active not renewing | Your currently active subscribers that won't renew at the end of their current period |
Active grace period | Your currently active subscribers that had a billing issue and that are enjoying a grace period |
Trial renewing | Your subscribers with a free trial that will renew at the end of their period |
Trial not renewing | Your subscribers with a free trial that won't renew at the end of the period |
Trial grace period | Your subscribers with a free trial that should renew to paid but are experiencing a billing issue |
Intro period renewing | Your subscribers with an intro price that will renew at the end of their period |
Intro period not renewing | Your subscribers with an intro price that won't renew at the end of the period |
Intro period grace period | Your subscribers with an intro price that should renew to paid but are exepriencing a billing issue |
Active subscribers
This page gives the repartition repartition between connected, anonymous and unknown subscribers
Inactive subscriptions causes
A subscriber churns for many reasons. Understand the reasons why your subscribers churned with this dashboard:
Terminated | The subscription naturally ended after the user canceled the renewal |
Refunded | The user asked the store to be refunded |
Unpaid | The subscriptions stoped because of a billing issue |
Paused | The subscriber chose to pause the subscription that might start at any time |
Billing retry | There was a billing issue on the subscription that entered a grace period that wasn't successful |
Fraud attempts blocked | we display the total fraud attempts that was blocked by Purchasely. |
Today
The today dashboard gives you a quick overview of your users activity:
Number of renewals
Number of subscriptions that entered grace period
Number of lost subscribers
Active subscriptions composition
This dashboard provides different views of your active subscribers base in the realtime:
by store (Apple App Store, Google Play Store, Amazon Appstore, Huawei App Gallery)
by state (Active, Intro period renewing, Trial renewing, Canceled intro, Canceled trial, Churning)
by product
by plan (monthly, yearly, …)
You can filter the Live data by Countries, platforms, plans and period types
