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Why do prices appear as X,XX in the preview of my paywall?
Why do prices appear as X,XX in the preview of my paywall?
Jeff Grang avatar
Written by Jeff Grang
Updated over 2 years ago

Issue:

While building a paywall you will use our tags to define prices.
In some situations, you might see prices displayed as $X,XX instead of the real price. The actual price of the subscription is not affected by this.

What's going on?

  • The stores don't offer API that we could use to get the prices applied for a product in every country.

  • When previewing your paywall in the SDK, you will see that the pricing is correctly displayed, so no worries!


How can I solve this situation?

To be able to view relevant pricing in the console:

  1. We are using data sent alongside previous transactions. So we need to have a transaction performed in the selected country to display a price.

  2. As soon as the first transactions are processed or observed for this particular product, the X.XX will be replaced by the pricing observed for this product.

  3. Note that the pricing can be different from one territory to the other. As soon as a transaction has been processed in a specific store & territory, you will be able to preview the price in this territory.

💡 Pro Tip:

If the app is not released yet, you can perform Sandbox/TestFlight test purchases in the countries of your choice that will also populate the data we need.

See how to test purchases on Apple App Store , Google Play Store or Huawei AppGallery.

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